Dynamic Workflow and Data Acquisition
Feb 2024
Utility
Automated Workflow
At a Glance
How can a utility service provider handle different project requirements in a fast and efficient way? This case study shows how our business application addresses challenges by providing a flexible and powerful platform for customizing workflows and data acquisition.
Our application is a versatile and robust platform that allows utility service providers to tailor workflows and data acquisition for different projects. It simplifies data collection, improves data quality, and accelerates data processing.
The Challenge
In some jurisdictions, municipalities administer utilities, and each project can have distinct requirements. For example, a project may involve installing water meters, repairing gas pipes, or upgrading electrical wiring. Each project can have a different workflow regarding delivering the service contracted, such as the number of steps, the order of tasks, and the approval process. Each project may present unique data acquisition demands, such as the type of data to be collected, the format of the data, and the validation rules. In this environment, it is vital to have an application that can be dynamically adjusted to the specific requirements of each individual project.
The Solution
Our business application is designed to meet this challenge by providing server-side programmable custom screen layouts that can be tailored to each project. The application:
Empowers the user to customize individual input components, including text fields, checkboxes, radio buttons, drop-down lists, etc.
Supports data capture from multiple external sources, including GPS location, camera images, barcode scanners, Bluetooth companion devices, and more.
Can perform runtime evaluations of custom mathematical expressions to calculate and display results based on the input data.
The Benefits
Our business application helps to play a crucial role in streamlining the workflow and data acquisition process for utility service providers and ultimately enhancing their productivity and profitability.
- Enables the utility service provider to customize the options for each individual contracted project
- Reduces the need for manual data entry, minimizes errors, and ensures compliance with the project specifications
- Acquired data is immediately available to the processing system the moment the event is completed
- Facilitates timely payment for the contracted employees who perform the work.
- Enables prompt and comprehensive billing reports for the contracting client.